We offer free shipping on all product purchases over $200. Shipments of the goods are made F.O.B. shipping point (the fulfillment center's shipping deck). Generally, most of our products ship out within one business day and usually arrive within 2 -
Shipping is free for orders over $200 within the continental United States and includes free optional lift-gate service. For more information, please visit our Shipping Policy page: https://www.heatandcool.com/shipping-policy/
Orders are shipped within 24-72 hours from the order date. A tracking link will be sent via email once your order ships. Please allow 5-7 business days for delivery. Additionally, some orders might be fulfilled via split shipments and arrive from dif
Yes, as soon as the payment transaction is processed, we will send you an invoice/confirmation email detailing the systems purchased, along with the quantity and price for each item. This will also include the grand total of the order.
Yes, a tracking link will be sent via email once your order ships.Orders are shipped within 24-72 hours from the order date.Please allow 5-7 business days for delivery.Additionally, some orders might be fulfilled via split shipments and arrive from d
Yes, they will contact you ahead of time, prior to delivery, to make an appointment.
The Buyer shall carefully inspect the outer packaging and open and inspect the inner contents of all deliveries, refusing delivery of items damaged upon delivery. Damage to inner contents is defined as Concealed Damage and must be refused by the cust
Product ownership and risk of loss pass from the Seller to the Buyer at the time the product is loaded onto a transportation carrier vehicle. Therefore, damage and loss claims must be made by the Buyer directly to the carrier. Each shipment date is a
There are instances where parts of your order will be fulfilled using different warehouses. In such cases, your order will arrive on different dates.
Yes, we can approve deliveries without a signature. This allows for greater flexibility and convenience in managing the receipt of shipments, ensuring that your goods can be delivered even in your absence. This policy is designed to facilitate smooth
Yes, you can authorize a delivery to be dropped off without the need for a signature. We ensure that the instructions for such deliveries are carefully written at the specified location, providing flexibility to later modify or remove these instructi
We allow our customers to pick up their orders directly from our docks or terminals. When a request for dock pickup is made, we require the authorized representative or consignee to present a valid photo ID at the time of pickup. This policy ensures