What should I do if the mini split AC unit lacks a desired feature such as a nighttime mode?Updated 9 months ago

If you find that your mini split AC unit is missing a feature that is essential for your comfort, such as a nighttime mode, and it does not meet your expectations, we understand that you might consider returning the product. 
In such cases, please contact our customer service team to receive an RMA (Return Merchandise Authorization) number, which you should use as a reference on the shipping label when you are ready to return the unit. Please be aware that depending on the situation, you might be responsible for a Percentage restocking fee when you return the product.