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Maintenance & Operation

What temperature should I set my thermostat at?

Well, my friend, it depends. In the summer months, the average temperature setting is 78°-80°F, and in the winter, 70°-72°F seems to be the most common setting. Remember, when leaving your house, try to avoid drastic temperature changes and close all

How often should I have maintenance performed on my unit?

To ensure optimal performance, energy efficiency, and longevity of your HVAC system, it’s recommended to have professional maintenance performed twice a year: once In spring for Cooling System Check-Up and again in Fall for Heating System Tune-Up. Th

Should I try to keep my system from running too much if I have a central system?

If it's a non-inverter system, then yes. Every time your system starts up, it uses a lot of electricity and does not produce much cooling at that point. Usually, a system that is too small to cool the home is more economical to run but delivers less

Do any mini-split units work in harsh winter conditions?

Most units lose their heating capacity once the ambient temperature drops. Usually, at seventeen degrees Fahrenheit (17°F), the heating capacity decreases by 40%.

How does the UV light filtration lamp work?

The UV light filtration system works by purifying the air through your system, providing ozone-type breathable air. This is achieved as the UV rays kill all bacterial growth inside your unit, reducing the amount of airborne pathogens and dust mites,

MERV Filter Ratings Details

Minimum Efficiency Reporting Values

What is the lowest ambient temperature the system can heat down to?

Most standard models can operate in heating mode down to ambient temperatures as low as 5ºF, although their heating capacity typically decreases at such low temperatures. In contrast, Hyper Heat models maintain 100% heating capacity even at 5ºF, offe

What should I do if my system is not cooling/heating effectively?

If you're experiencing an issue with your system, your first step should be to contact the HVAC technician who installed your unit. If the technician requires further technical support, our team is readily available to assist them with any questions

Why is my system not heating? The air is lukewarm

Depends on the ambient temperatures Heat pump heating capacity naturally decreases as outdoor temperatures drop. For reliable performance in colder climates, it is strongly recommended to choose a Hyper Heat model, which maintains effective heating e