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Company Information

Where are you guys located?

We are based in Miami , Florida. You can contact us via:. Phone: 1-800-978-5628SMS: 1-786-692-5524. Email:Product Inquiries: [email protected] Inquiries: [email protected]. Contact Form:https://heatandcool.com/pages/contact-us

Price Match Plus Details

Our mission to provide unparalleled customer service includes a commitment to offer the best selection of HVAC products at the best possible prices. Under the terms of our Price Match + Guarantee, we will meet or beat a lower price on an identical, i

Do you sell to the public or only to contractors?

HeatAndCool.com is open to the public. You do not have to be a contractor to buy from us. However, you will need an HVAC contractor to install your A/C system.

Do I get a better discount if I'm a contractor?

Our discounts and special prices are open to the public. However, if you become a dealer, you will be granted better pricing than most. Better pricing and consideration also depend on the volume of purchases you make on our website. For more informat

Referral Program

Give $50, Get $50Refer a friend, and get $50 off your next purchase of $750+!Get your referral link here.

Affiliate Program Details

Make a ton of cash by telling people about us... HeatAndCool.com is the number one online retailer of HVAC products, backed by over 20 years of industry experience. HeatAndCool.com offers customers 'rock-bottom' pricing and support because they deal

Financing (Buy Now Pay Later)

Buy Now, Pay Later. No prepayment fees. Flexible Payment Terms of 6, 12, 24, 36, and 48 Months*. HeatAndCool.com has partnered with Bread to offer quick, hassle-free financing terms to our customers. You can choose the products you want to purchase a

How does financing work? What is the rate/process?

HeatAndCool.com has partnered with Bread to offer quick, hassle-free financing terms to our customers. You can choose the products you want to purchase and pay for them over time using financing. We provide flexible payment terms of 6, 12, 24, and 36

How do I receive technical support for a product with an issue?

Dear customer, we understand the inconvenience when a product arrives with an issue. For immediate technical support, we kindly ask you to contact our tech support team directly. You can reach them at 1-800-978-5628, extension 2. If they are unable t

How can I get assistance from customer service?

Our customer service agents are always ready to provide you with the assistance you require. Whether it's a product inquiry, support on a previous purchase, or any other matter, we're here to ensure you get the help you need.You can reach us through

Can I communicate with customer service through social platforms like Instagram?

You can contact us through our social media platforms but the best way to make sure your concerns are addressed promptly, please reach out to us directly through the following channels:. Phone: 1-800-978-5628SMS: 1-786-692-5524. Email:Product Inquiri

How do I request for a quote or pricing details?

To assist you effectively, we offer two convenient options:. You can use our online "Quote-by-photo" feature, which is quick and easy to use. Simply upload a photo and complete a brief form on our website by following this link: https://heatandcool.c