Feel free to drop us a message, and we will be more than happy to assist you with any inquiries or concerns you may have.

Feel free to reach out to our customer experience team via email. The Heat & Cool are here and ready to assist you!

HeatAndCool

Discover expert answers and solutions for all your HeatAndCool products. From tracking orders to maintenance tips, our Help Center is your go-to resource for system selection, purchasing, and efficient operation. Start simplifying your heating and cooling needs today.

HeatAndCool.com Help Center

Please note that orders are shipped within 24-72 hours from the order date.
A tracking link will be sent via email once your order ships.
Allow 5-7 business days for delivery.

Additionally, some orders might be fulfilled via split shipments and arrive from different warehouses on different dates.

Get more information

Company Information

Product Info, System Selection & Sizing

Order Related Inquries

Shipping, Delivery & Returns

Maintenance & Operation

Warranty

Installation & Technical Data